For managers · 2 min read

Set rules for lateness, leaving early and no-shows

Set a grace period, decide what happens to pay when someone is late or leaves early, and who gets told about a no-show.

For owners and admins. These rules decide how lateness and leaving early affect paid hours, and who is notified when someone doesn’t show up.

Settings: the “Lateness & no-shows” block with grace period and modes

Steps

  1. Open Settings → Lateness & no-shows.
  2. Set the Grace period, min — lateness up to this has no consequences.
  3. Under If late beyond the grace period, choose a mode: - Mark only — lateness shows in reports, pay is not affected; - Pay from actual clock-in — pay starts at the minute of clock-in; - Round clock-in up — pay starts at the next step boundary (5, 10, 15 or 30 min): 07:10 → 07:15; - Deduct hours — a set number of paid hours is deducted for each late arrival.
  4. Set Applies to shifts from. Earlier timesheets are not recalculated.
  5. Do the same under Left before the end of the shift: grace period and mode (Round clock-out down, Pay until actual clock-out and so on).
  6. Under Didn’t clock in for a shift, set Count as a no-show after, min from start and who gets a message: managers, or the employee too.
  7. Tap Save.

Where to find it

FAQ

Someone was late for a good reason. How do I avoid cutting their hours?

In the timesheet, tap waive rule on that shift and add a comment. Pay starts from the scheduled start. Tap restore rule to undo.

Can one employee have a different grace period?

Yes: employee profile → Individual lateness / early-leave rules. Empty fields use the company settings.