For managers · 2 min read

Employee availability and requests

How to see in the schedule when people can’t work, spot shift conflicts and decide on availability and time-off requests.

If this feature is turned on for your company, employees mark when they can’t or want to work, and you see it right in the schedule.

The schedule with ⛔, ⏱, ★ availability marks and a shift in a red conflict frame

Steps

  1. Open Schedule. The cells show marks: ⛔ unavailable, ⏱ only available in a window, ★ wants to work. A dashed mark is a request that isn’t approved yet.
  2. A shift that breaks the rules has a red ⚠ frame with the reason: unavailable, outside the window, too little rest, too many hours, doesn’t have this job role. Above the schedule you see Conflicts: N.
  3. Click a mark to open that person’s Availability. You can add a rule for them: + Add → Unavailable, Only available, Want to work or Available on these dates, Every week or On dates. Rules added by a manager are approved straight away.
  4. Open employee requests in 📥 Requests → the Availability section and click Approve or Reject.
  5. Day-off and leave requests are in Time-off requests — see Time off and days off.

Where to find it

FAQ

Do I need to approve “Want to work”?

No, it applies right away. Only “Unavailable” and “Only available” wait for approval — you turn this on in Settings → Scheduling → Manager approval.

Do I also need to mark leave as unavailable?

No. Approved leave or a day off counts as “unavailable” automatically.